Archive for the ‘Pet Food Recalls’ Category

Just Food for Dogs First Recall Ever

Monday, January 15th, 2018

Recall notice provided by Just Food for Dogs…

Dear Friends, Customers, Veterinarians, Partners and Staff,

Honesty. Transparency. Pet advocacy. These are three of the Core Values that make JustFoodForDogs who and what we are. Most days, living up to these standards is pretty easy. We use only the best ingredients; we open our kitchens to the public; we treat every dog as if he were one of our own; and we regard every pet parent as family.

Today is more challenging than that. Today, sadly, I announce the only recall in the history of our company. And, in keeping with our core values, we will be providing the maximum (as opposed to the minimum) amount of information and guidance on this matter.

As of yesterday afternoon, we have confirmed that one batch of our Turducken special (made in our West Hollywood kitchen and code dated WH 11/18/18) tested positive for Listeria monocytogenes. We found it because one of our diligent customers reported that the food had made her dogs sick for a day with diarrhea and vomiting. (The dogs affected have made a full recovery after switching their food to one of our daily diets; they did not receive veterinary care). To be clear, this was the only case of illness reported, and severe illness in dogs by Listeria is rare. When we get reports from customers or veterinarians about potential food-caused illness in pets, we always take them seriously and follow up with the appropriate action, including lab testing. In almost eight years, we have never, not once, had a sample come back positive for pathogens. This one was different and we wanted to immediately let all of our Turducken customers know about it. It should also be noted that this form of Listeria can be harmful to humans if consumed.

If you are in possession of Turducken from West Hollywood with the above date, please email or call us at support@justfoodfordogs.com or 1-866-726-9509 and we will provide an immediate refund. While we have no reason to be concerned that other batches of Turducken were affected, we completely understand if you have this product and would like to return or exchange it for any reason.

Today we are notifying all Turducken customers who may have been affected and we are simultaneously conducting a series of additional tests to better understand the situation – the results of which we will share with all of our customers in less than 72 hrs from now.

As I sit here writing this memo with our executive team, it dawns on me that every recipient of this letter and all of us in this room have one very important commonality – we love our dogs and would always do what is best for them. Please know that, starting with my own Albert and Evelyne, we all continue to feed JustFoodForDogs with confidence. If you have any questions or concerns that have not been answered here please do not hesitate to email us at support@justfoodfordogs.com or 1-866-726-9509. If you prefer, you can reach me on my personal cell phone at (949) 378-2927. Or, if you would like to talk to our Chief Medical Officer, Dr. Oscar Chavez, BVetMed, MRCVS , he can be reached on his personal cell at (714) 206-8751. Alternatively, if you would like to speak with our CEO, Carey Tischler, he can be reached on his personal cell at (847) 942-2692.

We sincerely apologize for any concern or burden this may have caused you. Despite this unfortunate incident, we want to assure you that everyone at JustFoodForDogs is, as always, 100% committed to helping pets Iive longer, healthier lives.

Shawn Buckley
Founder, JustFoodForDogs

And follow up message from Just Food for Dogs…

This week has been more challenging. A few days ago, a diligent customer reported that our Turducken special made her dogs sick with vomiting and diarrhea. The dogs made a full recovery after a day, once switching their food to one of our daily diets; they did not receive veterinary care. Less than 72 hours ago, after the returned food confirmed positive for Listeria monocytogenes, we informed our Turducken customers about the only recall in the history of our company. Since then we have worked tirelessly to conduct extensive testing and a thorough investigation to establish the root cause of this issue. We promised an update.

This is that update.

It is genuinely heartbreaking to report that we have just received preliminary test results that suggest our human grade green bean supply was sent to us contaminated with Listeria monocytogenes. Healthy dogs may experience no signs but some, including elderly or weakened dogs, may experience vomiting and/or diarrhea. Severe disease from Listeria in dogs is rare. Listeria monocytogenes is more concerning in humans, if consumed. The health of your dogs is always our primary concern. For this reason, and based on the preliminary results, we are proactively and voluntarily taking the following actions:

• Expanding the Turducken recall to all batch dates
• Recalling our only two other recipes that contain green beans: Beef & Russet Potato and
Fish & Sweet Potato
• Notifying the FDA as this likely affects a broader human food supply of green beans

If you have fed these recipes and your dog is not currently experiencing any problems, do not worry. If you have any of the food listed above, please dispose of it and do not feed it to your dog. We will provide an immediate and unconditional credit to your account for all purchases made of these recipes between November 1st, 2017 and January 14th, 2018, upon request.

To make it easiest on you and to avoid waiting on hold, simply email us at support@justfoodfordogs.com with the first and last name on your account. We will process your credit and reply with the confirmed amount within 72 hours.

We know that many dogs rely on and love these recipes. Therefore, we are immediately preparing Beef & Russet Potato and Fish & Sweet Potato recipes without green beans. We expect to have these available by Wednesday at all locations. Our veterinarians ensure us that this is an appropriate temporary solution. In the meantime, we have plenty of recipes available that are made without green beans, including:

Balanced Remedy 
Shepherd’s Pie
Chicken & White Rice 
Turkey & Whole Wheat Macaroni
Joint & Skin Support 
Venison & Squash
Lamb & Brown Rice 
All Veterinary Support Recipes

These recipes are not covered by the recall and may continue to be fed to your dogs.

I am deeply sorry for this outcome. I spoke to one of our wonderful customers on Friday and she told me something that stuck with me – “we don’t expect JustFoodForDogs to be perfect Shawn, just perfectly honest.” Good or bad, you have our word that we will always be entirely transparent with our customers.

We founded JustFoodForDogs to increase the length and quality of life for as many pets as possible. While this issue may not be our fault, the safety and efficacy of every meal is our responsibility. As we work with our restaurant supplier, we will be implementing greater controls to prevent this from happening in the future. If you would like to speak to any member of our executive team, please feel free to reach us directly on our emails or personal cell phones (listed below).

• Amy Dampier, Vice President Retail Sales, amyd@justfoodfordogs.com
or cell 619-540-3484
• Ben Stickney, Vice President Operations, bens@justfoodfordogs.com
or cell 757-635-7660
• Dr. Oscar Chavez, BVetMed, MRCVS, Chief Medical Officer,
drchavez@justfoodfordogs.com or cell 714-206-8751
• Carey Tischler, Chief Executive Officer, careyt@justfoodfordogs.com
or cell 847-942-2692

Or you can reach me at shawnb@justfoodfordogs.com or cell 949-378-2927.

Shawn Buckley
Founder, JustFoodForDogs

Primal Dog Food Recall – December 2017

Saturday, December 23rd, 2017

Primal Dog Food Recall | December 2017

DARWIN’S PET FOOD RECALL

Saturday, December 9th, 2017

Darwin’s Natural Pet Products of Tukwila, Washington, has notified its customers that it is recalling 2 lots of its Natural Selections raw dog food products because they have the potential to be contaminated with Salmonella bacteria.

To learn which products are affected, please visit the following link:Darwin’s Dog Food Recall of December 2017

Please be sure to share the news of this alert with other pet owners.

Mike Sagman, Editor
The Dog Food Advisor

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Blue Ridge Beef Recalls Pet Food for Possible Listeria and Salmonella

Friday, December 16th, 2016

blue-ridge-beef-pet-food-recall-salmonella-listeriaBlue Ridge Beef is voluntarily recalling two of its frozen pet food products because they may be contaminated with Salmonella and/or Listeria monocytogenes bacteria. Animals and people can get sick; animals from eating the product, and people from handling the product or petting sick animals. Two complaints have been associated with these products; one complaint of two kittens getting sick and one complaint of a puppy dying.

Testing by the FDA of one of the chubs revealed the presence of Salmonella and Listeria monocytogenes. The press release states, “There is no direct evidence linking these unfortunate instances to contaminated product.”

The recalled products are sold in 2 pound chubs. The first is Beef for dogs, with lot number mfd ga8516 and UPC number 8542980011009. The second is Kitten grind with lot number mfd ga81216 and UPC number 854298001016. The products were distributed to retail stores in North Carolina, South Carolina, Georgia, Florida, Arizona, and Texas.

If you purchased these products, do not feed them to your pet. Throw them away in a sealed container or take them back to the state of purchase for a refund. Wash your hands well after handling these products.

Then clean out your freezer or refrigerator with a mild bleach solution, since freezing does not kill Listeria monocytogenes bacteria. And that bacteria can grow at refrigerator temperatures.

If your animal has been ill after eating this product, take her to the veterinarian. And remember that animals who have eaten contaminated food can shed the bacteria in their feces and that can get on their coats. Wash your hands well with soap and water after coming into contact with your pet.

Then monitor yourself for the next 70 days for the symptoms of Listeria food poisoning. Those symptoms include high fever, stiff neck, nausea, abdominal cramps, and diarrhea. Also watch for Salmonella food poisoning. Those symptoms include nausea, vomiting, diarrhea, abdominal cramps, and fever. If you do get sick, see your doctor.

Which Large Companies Make Pet Foods – Beware

Friday, October 14th, 2016
You may be shocked to see so many products are made by large corporations who are also in the human food production business (hint: they’re using leftover scraps to make pet care products to capitalize on the waste).

Mars Petcare Brands:  Pedigree, Cesar, Goodlife Recipe, Nutro, Whiskas, Royal Canin

Including:  Cesar Canine Cuisine Bistro Entrees, Cesar Canine Cuisine Softies Treats, Pedigree+ Premium Ground Entrees, Pedigree Good Bites Senior, Whiskas Purrfectly Dry Food, The Goodlife Recipe Wholesome Bites

Nestle Brands: Purina, Purina One, Alpo, Beneful, Busy Bone, Chew-rific, Deli-Cat, Dog Chow, Fancy Feast, Friskies, Gourmet Gold, Mon Petit, HiPro, Kibbles and Chunks, Kit ‘N Kaboodle, Mighty Dog, Pro Plan, T-Bonz, Purina Veterinary Diets, Whisker Lickin’s

Including: Chef Michael’s Canine Creations (Dry, In Sauce and Pate), Alpo Chophouse, Mighty Dog Select Menu Seared Filets, Pro Plan Shredded Blend, Purina One Natural Blends Dog and Cat Food

Colgate-Palmolive Brands: Hill’s Science Diet, Hill’s Prescription Diet

Including: Hill’s Science Diet Culinary Creations Cat Food, Hill’s Science Diet High Energy, Science Diet Indoor Cat, Hill’s Science Diet Lamb Meal & Rice Adult Dog, Nature’s Best Dog and Cat

Proctor & Gamble Brands: Eukanuba, Iams

Including: Eukanuba and Iams newly formulated pet foods with prebiotics, Eukanuba Adult Sensitive Stomach Cat Formula, Eukanuba Healthy Extras Dog Biscuits, Eukanuba Custom Care, Iams Savory Sauce for Puppies, Iams Savory Sauce Active Maturity

Del Monte Foods Brands: Meow Mix, Kibbles n’ Bits, 9Lives, Milk-Bone, Pup-Peroni, Pounce, Gravy Train, Jerky Treats, Canine Carry Outs, Snausages, Nature’s Recipe (Cat and Dog), Meaty Bone

Including: Snausages Breakfast Bites, Milk-Bone Essentials Plus Biscuits and Treats, Nature’s Recipe Farm Stand Selects Wet Food, Nature’s Recipe Healthy Treats, Meaty Bone Chew-lotta treats, Kibbles n’ Bits Wholesome Medley, Pounce Lickittys Treats, Pup-Peroni Ribs Treats

Blue Buffalo Dog Food Recall – May, 2016

Tuesday, May 31st, 2016

Blue Buffalo Dog Food Recall of May 2016

Purina Beneful and Pro Plan Dog Food Recall

Friday, March 11th, 2016

March 10, 2016 — Nestle Purina has announced it is voluntarily recalling select lots of its Beneful and Purina Pro Plan wet dog foods because they may not contain the recommended level of vitamins and minerals.

Purina discovered through its own testing that the affected dog food did not contain the recommended level of vitamins and minerals and voluntarily recalled the product.

What’s Being Recalled?

The recall includes select lots of wet dog food 10-oz. tubs under the Beneful Prepared Meals, Beneful Chopped Blends and Pro Plan Savory Meals brands.

No other Purina products or sizes are affected.

Purina Beneful and Pro Plan Dog Food Recall

Lot Information

A complete list of included products by “Best Before” date and production code ranges are listed below:

Purina Beneful and Pro Plan Dog Food Recall Lot Info

What to Do?

Purina is conducting this voluntary recall as a precaution for those dogs who may have eaten the affected product as their only meal for more than several weeks.

If you have questions about your pet’s health, the company suggests that you contact your veterinarian.

Although most of the recalled product contains all of the vitamins and minerals your dog needs, Purina recommends that you discard any of the affected product you may have.

For more information or to request a refund, please call the company at 800-877-7919.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

From a Reader re: Dynamic Pet Products

Wednesday, April 15th, 2015

My name is Khristie Reed ,I purchased a Real Ham Bone made by Dynamic Pet Products, from Wal-Mart on Sunday 3/1/15. I gave it to Fred, our basset hound, he chewed on it and ingested some. By Monday morning 3/2/15, he was vomiting and having severe diarrhea. By the afternoon, he was bleeding out of his rectum and we rushed him to the vet. He was put in intensive care and we were told he was so sick, the vet recommended we put him to sleep. I am never going to forgive myself for buying him that deadly treat. Please share this so others don’t make the same mistake I did. DYNAMIC PET PRODUCTS (in Missouri) know they’ve killed dozens of dogs and they still sell them at big retail companies like Sam’s Club and Wal-Mart.

Bravo Dog and Cat Food Recall

Thursday, May 22nd, 2014

http://www.dogfoodadvisor.com/dog-food-recall/bravo-dog-and-cat-food-recall/

FROM DOGFOODADVISOR.COM

May 14, 2014 — Bravo of Manchester, CT is recalling select lots of Bravo Pet Food because they have the potential to be contaminated with Listeria monocytogenes.
Bravo Logo
Listeria is an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people and others with weakened immune systems.

Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

However, healthy cats and dogs rarely become sick from Listeria. Animals sick with Listeria will display symptoms similar to the ones listed above for humans. People who have concerns about whether their pet has Listeria should contact their veterinarian.

Where Was the Product Sold?

The recalled product was distributed nationwide to retail stores, internet retailers and directly to consumers. The product can be identified by the batch ID code (Best Used By date) printed on the side of the plastic tube or on a label on the box.

What’s Being Recalled?

The recalled products include:

1) These products are being recalled because they may have the potential to be contaminated with Listeria monocytogenes.

PRODUCT: RAW FOOD DIET BRAVO! BEEF BLEND FOR DOGS AND CATS (Made in New Zealand)
All 2lb., 5lb., and 10lb. tubes
Product Numbers: 52-102, 52-105, 52-110
Best Used By Date: 10/10/15 or earlier

PRODUCT: RAW FOOD DIET BRAVO! BEEF BLEND FOR DOGS AND CATS (Made in New Zealand)
All 2lb., 5lb., and 10lb. tubes
Product Numbers: 52-102, 52-105, 52-110
Best Used By Date: 10/10/15 or earlier

2) These products are being recalled out of an abundance of caution because while they did not test positive for pathogens, they were manufactured in the same manufacturing facility or on the same day as products that did test positive.

PRODUCT: RAW FOOD DIET BRAVO! LAMB BLEND FOR DOGS AND CATS (Made in New Zealand)
All 2lb., 5lb., and 10lb. tubes
Product Numbers: 42-102, 42-105, 42-110
Best Used By Date: 10/10/15 or earlier

PRODUCT: RAW FOOD DIET BRAVO! LAMB BASIC FOR DOGS AND CATS (Made in New Zealand)
2lb. tubes
Product Number: 42-202
Best Used By Date: 10/10/15 or earlier

PRODUCT: RAW FOOD DIET BRAVO! BEEF & BEEF HEART FOR DOGS AND CATS (Made in New Zealand)
5lb. tubes
Product Number: 53-130
Best Used By Date: 10/10/15 or earlier

PRODUCT: RAW FOOD DIET BRAVO! 100% PURE & NATURAL PREMIUM GRASS-FED BUFFALO FOR DOGS AND CATS (Manufactured by: Bravo! Manchester, CT)
NET WT 2LBS (32 OZ) .91KG (Tubes)
Product Number: 72-222
Best Used By Date: 1/7/16

PRODUCT: BRAVO! TURKEY BALANCE FORMULA (Manufactured by: Bravo! Manchester, CT)
NET WT 2 LBS (32 OZ) .09KG, Chub (tube)
Product Number: 31-402
Best Used By Dates: 1/7/16 and 2/11/16

NET WT 5 LBS (80 OZ) 2.3KG, Chub (tube)
Product Number: 31-405
Best Used By Dates: 1/7/16 and 2/11/16

PRODUCT: RAW FOOD DIET BRAVO! LAMB BLEND FOR DOGS AND CATS (Manufactured by: Bravo! Manchester, CT)
5 LBS (80 OZ) 2.3KG, Chub (tube)
Product Number: 42-105
Best Used By Date: 2/11/16

Reason for the Recall

This voluntary recall has been issued because the FDA has reported an independent lab detected the bacteria in a sample during a recent review.

The company has received a limited number of reports of dogs experiencing nausea and diarrhea that may be associated with these specific products.

The company has received no reports of human illness as a result of these products.

Bravo discontinued all manufacturing in New Zealand on October 10, 2013. Bravo will immediately start working with distributors and retailers to properly dispose of any affected product left on freezer shelves.

The company will also be announcing the recall to pet owners to ensure they dispose of any affected product that has been purchased.

Bravo is issuing this action out of an abundance of caution and sincerely regrets any inconvenience to pet owners as a result of this announcement.

What to Do?

The recalled product should not be sold or fed to pets. Pet owners who have the affected product at home should dispose of this product in a safe manner (example, a securely covered trash receptacle).

Customers can return to the store where purchased and submit the Product Recall Claim Form available on the Bravo website www.bravopetfoods.com for a full refund or store credit.

More information on the Bravo dog food recall can also be found at bravopetfoods.com by calling Bravo toll free at 866-922-9222.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Katrina lessons keep Colo. flood victims and pets together

Monday, September 23rd, 2013

Colorado FloodPets have been routinely evacuated from flood areas in Colorado, despite life-threatening conditions for the rescuers, because officials there made a conscious decision to save pets and people, adopting the motto “No pets left behind,” according to a National Guard spokesman. Lessons learned from Hurricane Katrina led rescuers to include pets in their evacuation plans, and temporary shelters have been ready with pet essentials including water bowls and kenneling capabilities. The Seattle Times/The Associated Press

By JERI CLAUSING   Associated Press

Some helicopters rescuing people after massive flooding in Colorado carried more dogs, cats and fish than people. Rescuers using zip lines to evacuate people over raging rivers also risked their lives to make sure the four-legged members of families were safe.

In contrast to stories of people forced to leave their pets when New Orleans was swamped by Hurricane Katrina, the motto during one of the largest evacuations in Colorado history was “No pets left behind,” said Skye Robinson, a spokesman for the National Guard air search and rescue operations during Colorado’s floods. That’s because including pets in the rescue effort helped convince even reluctant residents to leave their homes. Officials also had more than enough space for the animals and even carried animal crates with them.

More than 800 pets have been ferried to safety with their owners via helicopter, the National Guard said. Hundreds more were rescued by ground crews. Livestock, like horses and cattle, were left behind, but a monkey was among those saved.

Once safely on dry ground, Red Cross shelters had water bowls, on-site dog kennels and all the necessary supplies to ensure already stressed evacuees wouldn’t be separated from their pets.

“We kind of learned after Katrina, when people wouldn’t evacuate because of their pets,” said Kathy Conner, a worker at a shelter at a YMCA in Boulder.

Evacuees Jerry Grove and Dorothy Scott-Grove said they never would have abandoned their vacation cabin in Estes Park without their two golden retrievers. But they didn’t have to make that hard choice. Firefighters carried the two large dogs to safety on the same zip line used to rescue the retired Ohio couple.

“They put them in a harness and one of the firefighters hooked himself to them and brought them across,” Dorothy Scott-Grove said. “We will not be separated.”

Once out, the Red Cross found the couple a pet-friendly hotel where the dogs the next day “were resting comfortably on our king-sized bed,” she said.

In a state where dog passengers are as common as humans in cars, Lisa Pedersen, CEO of the Humane Society of Boulder Valley, said taking care of pets has become a central part of disaster planning.

It appears to be working. One week after floods and mudslides forced the local evacuation of more than 3,000 people, Pederson said the Boulder area shelter had just 72 pet evacuees – all but two of which were delivered by their owners for temporary shelter after they were forced from their homes.

“It just makes sense that you bring the pets along. They are part of the family,” Robinson said. “You wouldn’t leave a family behind because they had kids.”

———–

Follow Jeri Clausing on twitter (at)jericlausing