Nestlé Purina PetCare Company to voluntarily withdraw Waggin’ Train® and Canyon Creek Ranch® brand dog treat products

St. Louis, Missouri, January 9, 2013 . . . Nestlé Purina PetCare Company and its wholly owned subsidiary Waggin’ Train, LLC today announced it is voluntarily withdrawing its Waggin’ Train and Canyon Creek Ranch brand dog treats sold in the United States until further notice.

The Company is taking this action after learning this week that the New York State Department of Agriculture & Markets (NYSDAM) found trace amounts of antibiotic residue in samples of Waggin’ Train and Canyon Creek Ranch chicken jerky products. These antibiotics are approved for use in poultry in China and other major countries, including European Union member states, but are not among those approved in the U.S. Antibiotics are commonly used globally, including in the United States, when raising animals fit for human consumption. Waggin’ Train and Canyon Creek Ranch products are safe to feed as directed. However, due to regulatory inconsistencies among countries, the presence of antibiotic residue is technically considered an adulteration in the United States. This finding does not pose a safety risk to pets.

New York State authorities initially requested that the Company remove Waggin’ Train and Canyon Creek Ranch chicken jerky treats from retail locations in the state of New York, which we have agreed to do. In addition, because of the differences in U.S. and Chinese regulations, Nestlé Purina decided to conduct a nationwide voluntary withdrawal.

“All of us at Waggin’ Train care deeply about pets and their owners, and the quality of our products is of the utmost importance,” said Nina Leigh Krueger, President, Waggin’ Train LLC. “Waggin’ Train has served millions of pets and their owners very well. In the final analysis, our Company and our loyal consumers must have total confidence in the products we sell and feed our pets. Once we understand and determine how to comply with the technicalities of different regulatory frameworks, we will work with all appropriate parties to define the best way to supply the market.”

Nestlé Purina contacted the U.S. Food and Drug Administration (FDA) regarding NYSDAM’s findings. There is no indication that the trace amounts of antibiotic residue are linked to the FDA’s ongoing investigation of chicken jerky products. The trace amounts of antibiotic residue (in the parts-per-billion range) do not pose a health or pet safety risk.

No other Purina treats or pet food products are affected by this withdrawal. In addition, Canyon Creek Ranch dog and cat foods, which are manufactured in the United States, are not included in this withdrawal.

For product refund or more information call our Office of Consumer Affairs at 1-800-982-0704 or go to www.waggintrainbrand.com

15 Responses to “Nestlé Purina PetCare Company to voluntarily withdraw Waggin’ Train® and Canyon Creek Ranch® brand dog treat products”

  1. Deborah Gilbert says:

    If they are safe then why are they pulling them off the shelves?

    • Some retailers are, others aren’t. It’s spotty. I just don’t use any chicken jerky treats at all anymore.

    • justin g says:

      Something is seriously flawed in this great country of ours,
      I had heard of this jerky issue quite sometime ago and had been cautious about purchasing ANY CHINESE products. I always check the product label and manufactured by info.
      After the prior news of this jerky issue, over a year ago, and noticing the shelves bare then later re-stocked, gave me the false indication this issue had been corrected. Non the less, I continue to check the packaging and have been purchasing bot the Milo’s and Wagon Train brands, confident these were not Chinese products.
      WHY IN THE U.S.?
      PET PRODUCTS MANUFACTURED IN THE U.S.,
      DO NOT DISCLOSE
      THEY ARE USING CHINESE CRAP IN THEIR PRODUCTS!!

      How are we to protect our pets?? Our Babies, (engine coolant in baby formula), toys, (Lead & GHB),
      Our homes, (poisonous drywall) and a host of other known and unknowns.
      Do we Really need to purchase crap from a country that obviously cuts corners in safety and or is trying to kill us all? If, for some stupid trade agreement reason, the answer is yes, then at least,
      PUT THE TAINTED INFO ON THE LABEL
      and then let us, the consumers, make the intelligent decision,
      KNOT TO KILL our families.
      IS THAT NOT A REASONABLE REQUEST?

      Italian Greyhounds for Safety…….
      Coughing blood and pissed!
      Justin G Flash

    • Holly Brown says:

      Walmart is not pulling them from the shelves; they just put them on the clearance rack. Unfortunately, I fell for that, and now have had both my dog and my father’s dog sick from eating just one package of four pieces over the span of three days. Anything related to Purina will no longer be brought into our homes, and believe me, I will read the packaging intil my eyes bleed to avoid anything that contains even “products” that are not USA made!

  2. Jessica Rink says:

    Does this recall include the duck jerky?

  3. JUDY KINSER says:

    My poor Betsy dog has been disappointed every day when I come home from work expecting her duck treats as well as bowboy steaks. These 2 treats are the only 2 treats she will eat and I have not been able to purchase in weeks. Just want to know when these 2 items will be put back on the shelves? Betsy does not eat much so these treats help fill her up and she loves them.

    Judy Kinser-Owner judy_kinser@hotmail.com

  4. My dog ate these Waggin Tail chicken jerky treats this month. He finished a bag in about 12 days now he won’t eat and he just lays around. He has no engery and won’t even eat some “real” meat. He hasn’t eaten for the last 2 days. Will you pay for his vet fees becasue he was perfectly healthy and lively before he started eating these treats?

  5. buz hyatt says:

    it is now 2017 has this purina waggin train chicken jerky been fixed ?

Leave a Reply to buz hyatt